The World Airport Survey analyses lets travellers rate the standards of the airport experience for airports across the globe. Complete the survey now, and say
which airport you rate as the world's Best.
1. Which Airport do you consider to be the Best?
2. Why do you rate this Airport as being the Best?
3. What is your typical use of this airport?
4. When did you last use this airport?
Please rate the items below that you have experienced at this airport
1 Star = Poor / 5 Star = Excellent
5. Public transport serving airport
6. Transport Info Counter
7. Taxi availability / prices
8. Signage for Public Transport
9. Signage to Check-In
10. Signage to Security/Immigration
11. Signage for Airport facilities
12. Signage to Boarding gates
13. Walking distance to Boarding Gates
14. Signage to Baggage hall
15. Walking distance for Arrivals + Transfer
16. Signage for Transport, Taxis etc
17. Signage for Transit customers
18. Waiting times for Security
19. Service of Security staff
20. Waiting times for Immigration
21. Service of Immigration staff
22. Cleanliness of terminal
23. Cleanliness of washrooms
24. Availability of showers
25. Airconditioning / temperatures
26. Availability of seating
27. Availability of bag trolleys
28. Quiet / rest areas
29. Children's play facilities
30. TV / Entertainment facilities
31. PRM / Disabled access and facilities
32. Access to free WiFi
33. Availability of Internet kiosks
34. Power supply / charging facilities
35. Location of Screens around airport
36. Standard of flight information screens
37. Standard of Airport PA's
38. Coffee shops + restaurants before security
39. Coffee shops + restaurants after security
40. Coffee shop / restaurant staff service
41. Coffee shop / restaurant prices
42. Choice of shops before security
43. Choice of shops after security
44. Staff service in shops
45. Finding INFO / HELP counters
46. Friendliness of Airport Staff
47.Airport Staff language skills
48. Baggage Delivery times
49. Priority Bag Delivery
50. Lost luggage services
51. The country where you live?
52. Your Email (*for survey verification).
IMPORTANT NOTE: Users are allowed to submit one Survey form for each survey subject. By submitting this survey form you confirm that you do not
work for or have previously worked for the airport nominated.
