SKYTRAX guarantee total transparency across the World Airport Survey process, and the resulting awards operate on a not-for-profit basis - allowing real customers to make their own, real choices as to which airports they consider to be best and worthy of an award. This is why the results are known as the Passengers Choice Awards. 

Airports do not subscribe to be included in the survey, there is no membership criteria, and no charge for winners to attend the World Airport Awards ceremony. To reinforce total credibility and complete independence and clarity of survey and awards process, SKYTRAX do not accept any third party sponsorship.

Passengers Choice Award winners include Singapore Changi Airport, Incheon International Airport, Hong Kong Airport, Munich Airport, Kuala Lumpur Airport, Zurich Airport, Amsterdam Schiphol Airport, Beijing Capital Airport, Auckland Airport, Bangkok Suvarnabhumi Airport, Vancouver Airport, Kansai Airport, Centrair Nagoya Airport, Helsinki Airport, Copenhagen Airport, Frankfurt Main Airport, Tokyo Narita Airport, Brisbane Airport, Cape Town Airport, San Francisco Airport, London Heathrow Airport, Istanbul Airport, and Passengers Choice Award winning airlines include Air Arabia, Air Asia, Air Berlin, Air Canada, Air New Zealand, Asiana Airlines, Cathay Pacific, Dragonair, Emirates, Etihad Airways, Finnair, Garuda Indonesia, GOL, Hainan Airlines, IndiGo, Kingfisher Airlines, Kulula, LAN Airlines, Lufthansa, Malaysia Airlines, Malev Hungarian Airlines, Oneworld, Qantas Airways, Qatar Airways, Singapore Airlines, South African Airways, Swiss Int'l Airlines, TACA Airlines, Thai Airways, Thomson Airways, Turkish Airlines, Virgin America, Virgin Atlantic, Virgin Blue, WestJet