Best Airport Security and Immigration Service Survey

Which Airport provides the Best Immigration and Security service?

PLEASE ANSWER ALL QUESTIONS

1. Which Airport offers the Best Security and Immigration Service?

2. Please give your reason(s) for nominating this Airport as Best Security and Immigration Service.

3. When did you last use this Airport ?

	in last month	in last 2-3 months	in last 4-12 months	more than12 months ago

4. Please rate these items of Security and Immigration at this airport.

IMMIGRATION

Immigration Queuing Times : Arrival

Immigration Queuing Times : Departure

Immigration "Premium" Fast-Track

Immigration Staff Courtesy & Friendliness

Immigration Staff Language Skills

SECURITY SCREENING

Security Queuing Times : Departure

Security "Premium" Fast-Track

Security Staff Courtesy

Security Staff Service Efficiency

Security Staff Language Skills

5. What is your Nationality ?

6. Please select your Age

	18-29 yrs	30-50 yrs	51-69 yrs	70 yrs plus

7. Please enter your e-mail address

* This is Required only for Survey Entry verification and is deleted by SKYTRAX after 12 hours

Please click Submit button ONCE only

The Passengers Choice Award winners include Singapore Changi Airport, Incheon International Airport, Hong Kong Airport, Munich Airport, Kuala Lumpur Airport, Zurich Airport, Amsterdam Schiphol Airport, Beijing Capital Airport, Auckland Airport, Bangkok Suvarnabhumi Airport, Vancouver Airport, Kansai Airport, Centrair Nagoya Airport, Helsinki Airport, Copenhagen Airport, Frankfurt Main Airport, Tokyo Narita Airport, Brisbane Airport, Cape Town Airport, San Francisco Airport, London Heathrow Airport, Istanbul Airport, and Passengers Choice Award winning airlines include Air Arabia, Air Asia, Air Berlin, Air Canada, Air New Zealand, Asiana Airlines, Cathay Pacific, Dragonair, Emirates, Etihad Airways, Finnair, Garuda Indonesia, GOL, Hainan Airlines, IndiGo, Kingfisher Airlines, Kulula, LAN Airlines, Lufthansa, Malaysia Airlines, Malev Hungarian Airlines, Oneworld, Qantas Airways, Qatar Airways, Singapore Airlines, South African Airways, Swiss Int'l Airlines, TACA Airlines, Thai Airways, Thomson Airways, Turkish Airlines, Virgin America, Virgin Atlantic, Virgin Blue, WestJet